Name: Mainstreet Collective
Address: 6511 CREEDMOOR RD STE 101, Raleigh, NC, 27613-1687
Telephone: (984) 258-8850

REALTOR^®

Luisa Melvin

Luisa@mainstreet-collective.com

910-850-7385

Agent Roster

I’m a North Carolina REALTOR®, wife, mom, and follower of Christ who truly believes that real estate is about so much more than buying and selling houses—it’s about helping people find a place to call home.

As a proud first-generation daughter of immigrant parents, I learned early on the value of hard work, honesty, and serving others with your whole heart. Those values are the foundation of both my life and my business.

My faith and my family are everything to me, and they shape the way I care for every client I have the privilege of working with. Whether you’re buying your very first home, selling the place where you’ve built memories, or relocating to North Carolina, my goal is to make the process feel less overwhelming and more exciting. I want you to feel heard, informed, protected, and genuinely cared for from our first conversation to well after closing day.

Over the years, I’ve been blessed to help more than 100 families achieve their real estate goals across North Carolina. While I’m incredibly grateful for the growth of my business, what means the most to me is the trust my clients place in me and the relationships that continue long after the transaction is over.

I’m bilingual in English and Spanish and proudly serve buyers and sellers throughout the Triangle and surrounding communities. If you’re looking for someone who will advocate for you, communicate openly, and treat your goals as if they were my own, I’d be honored to help you every step of the way.

I can’t wait to meet you and help you find the place you’ll be proud to call home.

Email: Luisa@mainstreet-collective.com

Phone: 910-850-7385

1. Introduction and Scope

This Data Deletion Policy (the "Policy") sets forth the procedures and rules regarding the deletion of personal data collected, processed, and stored by **Mainstreet Collective**. We are committed to protecting the privacy of our users and clients in compliance with applicable data protection laws, such as the GDPR, CCPA, and others.

This Policy applies to all data subjects whose personal data is processed by **Mainstreet Collective**.

2. Data Subject Rights (Right to Erasure)

Under certain data protection laws, you, as a data subject, have the **"Right to Erasure"** (or "Right to be Forgotten"). This right entitles you to request the deletion of your personal data when:

The data is no longer necessary for the purpose for which it was originally collected or processed.
You withdraw consent on which the processing is based and where there is no other legal ground for the processing.
You object to the processing, and there are no overriding legitimate grounds for the processing.
The personal data has been unlawfully processed.
The personal data has to be erased for compliance with a legal obligation.

3. Deletion Request Procedure

To submit a request for the deletion of your personal data, please use one of the following methods:

Email: Send a request to our Data Protection Office at Connect@mainstreet-collective.com.
Mail: Send a written request to the following address:
Mainstreet Collective
Phone: Contact our office at (984) 258-8850.

Your request must include:

Your full name and contact information.
A clear description of the data you wish to have deleted (e.g., account data, specific communications).
Any information necessary to verify your identity (this may be requested after initial contact for security purposes).

We will acknowledge receipt of your request within 7 business days and aim to complete the deletion process within 30 days, or as required by applicable law.

4. Exceptions to Deletion

The Right to Erasure is not absolute. **Mainstreet Collective** may refuse a deletion request if the processing of the data is necessary for:

Exercising the right of freedom of expression and information.
Compliance with a legal obligation that requires processing by law.
The establishment, exercise, or defense of legal claims.
Archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes, where erasure is likely to render impossible or seriously impair the achievement of that processing.

If we deny your request, we will inform you of the reasons for the refusal.

5. Consequences of Deletion

Please note that deleting your data may result in the termination of your account, the loss of access to our services, or the inability to use certain features. Once data is deleted, it cannot be recovered.

6. Contact Information

If you have any questions about this Policy or our data deletion practices, please contact us:

Mainstreet Collective

Address:

Phone: (984) 258-8850

Email: Connect@mainstreet-collective.com

Last updated: 9/15/2026

1. Acceptance of Terms

By accessing or using our App, you agree to be bound by these Terms of Service (the "Terms") and all applicable laws and regulations. If you do not agree with any of these Terms, you are prohibited from using or accessing this App. These Terms are in addition to the terms and policies of the Meta Platform (e.g., Facebook, Instagram, Oculus) through which you access our App, including the **Meta Platform Terms** and **Developer Policies**, which govern your use of the Meta products.

You must be at least **[Minimum Age, e.g., 13]** years old to use this App, or have the consent of a parent or legal guardian if you are between **[e.g., 13]** and **[e.g., 18]** years old.

2. Use License

Permission is granted to temporarily download one copy of the App per device for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:

modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial) without express written permission;
attempt to decompile or reverse engineer any software contained in the App;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by **Mainstreet Collective** at any time.

3. User Content and License Grant to Us

3.1. Your Content Ownership

You retain ownership of all intellectual property rights in the content you create and share using our App ("User Content").

3.2. License to Mainstreet Collective

By posting, uploading, or sharing User Content on or through the App, you grant **Mainstreet Collective** a non-exclusive, transferable, sub-licensable, royalty-free, and worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your User Content, solely for the purpose of operating, providing, and improving the App and our related services, and consistent with your privacy settings.

3.3. Meta Platform Compliance

You acknowledge that your User Content and your use of the App must also comply with the **Meta Platform Terms** and **Developer Policies** regarding intellectual property, content standards, and prohibited behavior.

4. Restrictions and Prohibited Conduct

You agree not to use the App in any way that violates any applicable laws or the terms and policies of the Meta Platform, including but not limited to:

Violating the intellectual property rights of others.
Uploading or transmitting any content that is harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or hateful.
Using the App to send unsolicited or unauthorized advertising or spam.
Impersonating any person or entity or providing false information.
Accessing or collecting data from the Meta Platform using automated means (without Meta's prior permission) or attempting to access data you do not have permission to access.

5. Privacy and Data Handling

Your use of the App is also governed by our **Privacy Policy**, which is incorporated into these Terms by this reference. The Privacy Policy explains how we collect, use, and share information, including data received from the Meta Platform. By using the App, you consent to such processing.

**IMPORTANT NOTE:** You must comply with all Meta policies, including the requirement to maintain a publicly available and readily accessible Privacy Policy that clearly and accurately informs users about what data you collect and how you use, store, and share that data, particularly any data obtained from the Meta Platform.

6. Disclaimer and Limitation of Liability

THE APP IS PROVIDED "AS IS." **Mainstreet Collective** MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS.

IN NO EVENT SHALL **Mainstreet Collective** OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA OR PROFIT, OR DUE TO BUSINESS INTERRUPTION) ARISING OUT OF THE USE OR INABILITY TO USE THE MATERIALS ON **Mainstreet Collective's** APP.

7. Termination and Suspension

We may terminate or suspend your access to the App immediately, without prior notice or liability, if you breach these Terms, including any violation of the Meta Platform Terms or Developer Policies.

You acknowledge that Meta may also take enforcement action against you or the App, including suspending or permanently removing the App and your access, if Meta believes, in its sole discretion, that you or your App has violated or may have violated their terms or policies.

Upon termination, your right to use the App will immediately cease.

8. Governing Law and Dispute Resolution

These terms and conditions are governed by and construed in accordance with the laws of **[Your State/Country]** and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

9. Contact Information

Questions about the Terms of Service should be sent to us at: